Last year the company attracted considerable attention within the professional tax debt settlement community when they broke with tradition by negotiating IRS bank and wage levy releases for their clients in need of IRS tax help before they’d received any fee for service. It was an unheard of gesture of trust and most observers were skeptical. “We definitely heard the rumblings from some industry insiders,” said Robert Ashley, the Client Care manager at CTR. “We’d sailed into uncharted waters for a tax help company with that decision and we didn’t know what to expect; but, so far, it’s been an unqualified success and was the right thing to do.”